Technical Services

More Information

Technical Services by Thermon South Africa

Product support, on-site consultation, (hotrunner) control panel building,
repair service & user-training

We offer specialist advice & technical back-up for our entire product range. This includes configuration, support & repairs of electrical heating systems such as ovens, kilns & curing stations - including control & instrumentation.

Our engineers are available for consultation and custom designs.

Recognizing the need in industry for skills development, we also offer on-demand user training courses.

In addition to these technical services, we provide accredited calibration services for temperature and humidity & validations for other parameters.

Service Requests Browse our technical service offers& submit requests or
contact us to discuss your requirements.

Our team is available for assistance with technical set-up, repair & refurbishment of electrical heating systems & maintenance.

Note that free telephonic & email consultation is available for basic questions on our standard range of products whilst in-depth assessments, consultations, repair & configuration might form billable services. Please log your specific service request by following the links below. We will get back to you as soon as possible to discuss your requirements:

Product Support
Product Support

On-site Consultation
On-site Consultation

Hotrunner Control Panels
Hotrunner Control Panels

Repair Service
Repair Service

Repair Service
User Training


Product Support

Our standard user support & configuration services include but are not limited to our range of Gefran controllers, indicators, transducers & pressure sensors, testo data loggers & instruments, Thermoplay hotrunner systems & control panels as well as Thermon heat tracing cables & control.

For supporting information on these specific components, please visit the product pages, have a look at our frequently asked questions or contact us.

[Click on logos for all filtered product listings or on the product categories to find more information]

Consultation & Design

  • Process evaluation and optimisation for thermal efficiencies
  • Conceptualisation of thermal systems
  • Engineering design documentation
  • Supply of system components
  • Project management
  • Site supervision


Our objective: to provide focused training, short and practical hands-on workshops, that will provide immediate benefit to the participant and his/her job function.

Past courses include: Thermal technology | PID control | Temperature sensing | Flue gas analysis | Thermal imaging Electrical & Steam Heat Tracing applications & Control.

Contact us to discuss your requirements Download the service request form